Success Architect - Sales Cloud

Salesforce

Not specified (assume hybrid based on industry norms).
Salesforce admin certification
Sales cloud consultant certification
3-5 years technical experience
Salesforce is seeking a Success Architect for their Sales Cloud team, which plays a crucial role in ensuring customer success through technical support, solution design, and relationship management. The ideal candidate will have strong technical skills in Salesforce and a proven ability to communicate complex concepts clearly to diverse audiences

Job Summary

  • This role serves as a trusted technical advisor to customers, bridging the gap between daily challenges and long-term business success.
  • Success Architects provide reactive support, proactive guidance on feature adoption, and foundational architectural health checks for Sales Cloud implementations.
  • The position requires strong collaboration with internal partners to resolve technical issues and drive customer transformation through data-driven insights.

Matching Summary

Match Score: 85

Salesforce is seeking a Success Architect for their Sales Cloud team, which plays a crucial role in ensuring customer success through technical support, solution design, and relationship management. The ideal candidate will have strong technical skills in Salesforce and a proven ability to communicate complex concepts clearly to diverse audiences.

Skills & Requirements

Must-have

  • Salesforce Admin Certification
  • Sales Cloud Consultant Certification
  • 3-5 years technical experience
  • Sales Cloud configuration expertise
  • Data integration and API knowledge

Nice-to-have

  • APEX and LWC debugging skills
  • MuleSoft or Informatica experience
  • Einstein Conversation Insights knowledge
  • Strong written communication skills
  • Passion for AI and innovation

Key Requirements

  • Required: Salesforce Admin Certification
  • Required: Sales Cloud Consultant Certification
  • 3-5+ years hands-on technical experience
  • High proficiency in English language

Work Rights

Not specified

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