Customer Service Representative

Whole Dogz

Whole Dogz, VA, United States
Base: $15.00–$17.00ph; tips: + tips; benefits: pyr...
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Handling phones and customers
Greeting pet parents and pets
Managing check-ins and check-outs
** Whole Dogz is seeking a Customer Service Representative who is passionate about pets and has strong customer service skills. The role involves providing exceptional care to pet parents and their furry companions while managing various customer service tasks in a lively, pet-friendly environment. **

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, handling payments, and responding to complaints.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $15.00–$17.00/hour DOE + tips.

Matching Summary

Match Score: 75

** Whole Dogz is seeking a Customer Service Representative who is passionate about pets and has strong customer service skills. The role involves providing exceptional care to pet parents and their furry companions while managing various customer service tasks in a lively, pet-friendly environment. **

Salary

Base: $15.00–$17.00/hour; Tips: + tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • handling phones and customers
  • greeting pet parents and pets
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints
  • keeping lobby clean

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure
  • solving problems quickly

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter