Love Encore Delivery Coordinator

Lithia Ford of Missoula

Decatur, GA, United States
Competitive pyy; not specified; medical, dental, v...
Not specified (assumed to be in-person given the nature of the role at a dealership).
Subaru foundations certification
Love-encore redelivery program execution
Dynamic delivery checklist usage
The Love Encore Delivery Coordinator position at Lithia Ford of Missoula involves ensuring new Subaru owners understand their vehicles, coordinating follow-up redeliveries, and enhancing customer satisfaction. The role requires a commitment to customer experience and product knowledge while offering competitive industry benefits

Job Summary

  • The Subaru Star Delivery Specialist ensures new owners gain a thorough understanding of all Subaru features through Love-Encore redeliveries between 14 to 60 days after purchase.
  • This role improves customer retention by coordinating scheduling, executing follow-ups, and providing an extraordinary customer experience incorporating the HEART Pillars and Subaru Love Promise.
  • The position offers best-in-class industry benefits including competitive pay, medical/dental/vision plans, paid holidays, PTO, and a 401(k) retirement plan.

Matching Summary

Match Score: 85

The Love Encore Delivery Coordinator position at Lithia Ford of Missoula involves ensuring new Subaru owners understand their vehicles, coordinating follow-up redeliveries, and enhancing customer satisfaction. The role requires a commitment to customer experience and product knowledge while offering competitive industry benefits.

Salary

Competitive pay; Not specified; Medical, Dental, Vision, Paid Holidays, PTO, Disability, Life Insurance, 401(k), Stock Purchase Plan, Vehicle Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Subaru Foundations Certification
  • Love-Encore redelivery program execution
  • Dynamic Delivery Checklist usage
  • STARLINK telematics enrollment verification
  • Customer follow-up via text email phone

Nice-to-have

  • Social media content creation skills
  • Video/photo vehicle feature production
  • Cross-departmental product training ability
  • High school graduate or equivalent
  • 18 years or older age requirement

Key Requirements

  • High school graduate or equivalent
  • 18 years or older
  • Subaru Foundations Certification maintenance
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter