Base: $65,000 to $75,000 annually; bonus/equity: d...
On-site
Fluent russian and english communication
Client support via phone, email, and chat
Knowledge of stocks, options, futures, and crypto
Interactive Brokers is a global financial services company known for its cutting-edge technology and client commitment
Job Summary
Interactive Brokers is a global financial services company known for its cutting-edge technology and client commitment.
This hybrid role involves serving as the first point of contact for clients, guiding them through trading tools and resolving issues with account management and trading activity.
The company offers competitive salary, performance bonuses, stock grants, excellent health benefits, 401(k) retirement plan, and various wellness and educational perks.
Matching Summary
Interactive Brokers is a global financial services company known for its cutting-edge technology and client commitment.
Salary
Base: $65,000 to $75,000 annually; Bonus/Equity: Discretionary cash bonus and stock award; Benefits: Health care, tuition reimbursement, 401(k) with company match
Skills & Requirements
Must-have
Fluent Russian and English communication
Client support via phone, email, and chat
Knowledge of stocks, options, futures, and crypto
Troubleshooting account and trading issues
Experience with advanced trading platforms
Collaborate with technology and operations teams
Nice-to-have
Passion for financial markets and technology
Problem-solving in fast-paced environments
Self-motivated and adaptable
Compassionate communication skills
Analytical and calm under pressure
Experience in customer-facing finance roles
Key Requirements
Fluency in Russian language
Bachelor’s degree preferred
One to three years experience in finance, technology, or customer service