Cross Technology Managed Services Engineer (l3)

NTT DATA

Johannesburg, South Africa
6+ years of experience
Cross technology infrastructure
Itil processes knowledge
The Managed Services Cross Technology Engineer (L3) provides proactive technical support to clients

Job Summary

  • The Managed Services Cross Technology Engineer (L3) provides proactive technical support to clients.
  • This role ensures zero missed service level agreement (SLA) conditions.
  • NTT DATA embraces diversity and offers a culture where employees can grow and thrive.

Matching Summary

The Managed Services Cross Technology Engineer (L3) provides proactive technical support to clients.

Skills & Requirements

Must-have

  • 6+ years of experience
  • Cross technology infrastructure
  • ITIL processes knowledge

Nice-to-have

  • Ability to work under pressure
  • Coaching junior team members
  • Positive client experience focus

Key Requirements

  • Bachelor's degree in IT/Computing
  • Relevant technical certifications
  • Experience with vendors and 3rd parties

Work Rights

Not specified

Tailored Resume

Cover Letter