Oversee daily delivery of all soft services including cleaning, janitorial services, waste management, recycling programs, pest control, and grounds maintenance
Job Summary
Oversee daily delivery of all soft services including cleaning, janitorial services, waste management, recycling programs, pest control, and grounds maintenance.
Manage relationships with multiple soft service providers including cleaning contractors, catering companies, landscaping firms, and waste management services.
Supervise in-house soft services staff including receptionists, coordinators, and service attendants where applicable.
Matching Summary
Oversee daily delivery of all soft services including cleaning, janitorial services, waste management, recycling programs, pest control, and grounds maintenance.
Skills & Requirements
Must-have
Soft Services Operations Management
Vendor and Contract Management
Quality Control and Service Excellence
Health, Safety, and Hygiene Standards
Budget and Cost Management
Sustainability and Waste Management
Workplace Experience and Hospitality
Nice-to-have
Customer service mindset
Teamwork and accountability
Continuous improvement initiatives
Environmentally responsible practices
Key Requirements
Bachelor's degree or equivalent experience
5-7 years facilities management experience
Proven experience managing multiple service contracts