Case Manager

Quantum Group

Tallahassee, FL, United States
Operational-based customer service
Commission data analysis
Agent support via phone/email
Responsible for providing operational-based customer service particularly regarding commissions and general agent support for operational inquiries

Job Summary

  • Responsible for providing operational-based customer service particularly regarding commissions and general agent support for operational inquiries.
  • Ensuring agents’ hierarchies, contracts, payment methods, and tax reporting are following Ritter and carrier policies.
  • Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge.

Matching Summary

Responsible for providing operational-based customer service particularly regarding commissions and general agent support for operational inquiries.

Skills & Requirements

Must-have

  • Operational-based customer service
  • Commission data analysis
  • Agent support via phone/email
  • Carrier and department communication
  • Microsoft Office proficiency

Nice-to-have

  • Positive attitude and teamwork
  • Insurtech focus and innovation
  • Rewarding and cutting-edge environment

Key Requirements

  • High School Diploma or equivalent
  • Four Years of experience
  • Basic insurance understanding
  • Customer Service experience
  • Ability to operate business equipment

Work Rights

Not specified

Tailored Resume

Cover Letter