Patron Processing Supervisor - Lib60083885

Jobsformnc

Raleigh, North Carolina, US
Base: $43,267-$50,000; bonus/equity: not specified...
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Supervising patron processing assistants
Overseeing front desk operations
Maintaining patron database accuracy
** The North Carolina Department of Natural and Cultural Resources is seeking a Patron Processing Supervisor to oversee the patron processing unit at the State Library. The role involves supervising staff, managing patron databases, and providing customer service, with a focus on delivering exceptional library services to diverse populations. **

Job Summary

  • This position is responsible for unit supervision of three patron processing assistant positions; overseeing front desk scheduling and filling in as needed to handle and route incoming calls.
  • The State Library of North Carolina is seeking a well-rounded Patron Processing Supervisor to join our team!
  • The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina.

Matching Summary

Match Score: 75

** The North Carolina Department of Natural and Cultural Resources is seeking a Patron Processing Supervisor to oversee the patron processing unit at the State Library. The role involves supervising staff, managing patron databases, and providing customer service, with a focus on delivering exceptional library services to diverse populations. **

Salary

Base: $43,267-$50,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Supervising patron processing assistants
  • Overseeing front desk operations
  • Maintaining patron database accuracy
  • Troubleshooting data issues
  • Compiling unit statistics

Nice-to-have

  • Experience with disabled populations
  • Bilingual experience
  • Knowledge of library software

Key Requirements

  • High school diploma or GED
  • Four years administrative/office management experience
  • One year lead worker experience
  • Equivalent combination of education and experience

Work Rights

Not specified

Tailored Resume

Cover Letter