Base: $20.55 - $34.25 hourly; bonus/equity: not sp...
On-site
Treasury management products
In-bound customer calls
Oral and written communication skills
M&T Bank is seeking a Customer Service Specialist to be the main point of contact for customer inquiries related to treasury management products. The ideal candidate should possess strong communication skills and a background in customer service
Job Summary
Act as the primary customer service contact for in-bound customer / client calls solving problems and answering inquiries for all treasury management products, utilizing excellent oral and written communication skills.
Receive incoming customer client calls using excellent customer service and telephone skills.
Work directly with external business and corporate customers, product managers, sales representatives and Treasury Management operational staff to resolve product issues, customer problems and more complex inquiries.
Matching Summary
Match Score: 85
M&T Bank is seeking a Customer Service Specialist to be the main point of contact for customer inquiries related to treasury management products. The ideal candidate should possess strong communication skills and a background in customer service.
Salary
Base: $20.55 - $34.25 Hourly; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Treasury management products
In-bound customer calls
Oral and written communication skills
Telephone skills
Nice-to-have
Problem solving
Customer issue resolution
Key Requirements
Associate's degree and 1 year customer service experience
3 years higher education and/or work experience with 1 year customer service experience