Customer Support Consultant – Australia

3Shape AS

Sydney, Australia
Base: $65,000-75,000 aud / year; bonus/equity: not...
On-site
Technical support on 3shape hardware and software
Managing support cases with crm
Fluent english communication
3Shape is a global leader in 3D scanning and software solutions for the dental industry with over 25 years of experience

Job Summary

  • 3Shape is a global leader in 3D scanning and software solutions for the dental industry with over 25 years of experience.
  • The role offers a hybrid working arrangement with 2 days in the office and 3 days from home, supporting customers in Australia and New Zealand on fixed afternoon shifts.
  • Employees benefit from a great international team, opportunities for professional growth, competitive salary, and a supportive working environment.

Matching Summary

3Shape is a global leader in 3D scanning and software solutions for the dental industry with over 25 years of experience.

Salary

Base: $65000-75000 AUD / year; Bonus/Equity: Not specified; Benefits: Competitive salary and professional growth opportunities

Skills & Requirements

Must-have

  • Technical support on 3Shape hardware and software
  • Managing support cases with CRM
  • Fluent English communication
  • Hybrid working model with afternoon shifts
  • Familiarity with Microsoft Windows
  • Networking knowledge including IPv4

Nice-to-have

  • Dental industry background
  • CAD/CAM experience
  • Ability to work independently under pressure
  • Multicultural team environment
  • Willingness to share knowledge
  • Good customer handling skills

Key Requirements

  • Bachelor of Science or Engineering preferred
  • 2+ years technical support experience preferred
  • Fluent English required

Work Rights

Not specified

Tailored Resume

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