Api Support Analyst I

Interactive Brokers Group, Inc.

Chicago, IL, United States
Base: $67,000 to $75,000 annually; bonus/equity: d...
On-site
Bachelor's degree or equivalent experience
Basic understanding of programming concepts
Excellent written and verbal communication skills
This hybrid role requires working 4 days in the Chicago office and 1 day remotely to serve as the first point of contact for API clients

Job Summary

  • This hybrid role requires working 4 days in the Chicago office and 1 day remotely to serve as the first point of contact for API clients.
  • The position involves guiding clients through basic API integration processes and triaging market data inquiries across multiple communication channels.
  • Interactive Brokers offers a competitive salary range of $67,000 to $75,000 along with stock grants, performance bonuses, and comprehensive health benefits.

Matching Summary

This hybrid role requires working 4 days in the Chicago office and 1 day remotely to serve as the first point of contact for API clients.

Salary

Base: $67,000 to $75,000 annually; Bonus/Equity: Discretionary cash bonus and stock award; Benefits: 401(k) match, medical/dental/vision, tuition reimbursement

Skills & Requirements

Must-have

  • Bachelor's degree or equivalent experience
  • Basic understanding of programming concepts
  • Excellent written and verbal communication skills

Nice-to-have

  • Interest in financial markets and trading systems
  • Previous experience in a technical support role
  • Knowledge of financial APIs or trading systems

Key Requirements

  • Bachelor's degree or equivalent experience
  • Ability to communicate technical concepts to varying proficiency levels

Work Rights

Not specified

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