Senior Technical Support Engineer

Workday

Hybrid
Bilingual in japanese and english
Experience with saas solutions
Strong analytical and problem-solving skills
Workday is seeking a Senior Technical Support Engineer to join their Global Platform Support team in a hybrid role focused on diagnosing and resolving complex software issues for customers. The ideal candidate should have SaaS technical support experience, be bilingual in Japanese and English, and possess strong analytical and communication skills

Job Summary

  • You will diagnose and troubleshoot highly technical software issues.
  • The culture is rooted in integrity, empathy, and shared enthusiasm.
  • You’ll do meaningful work with colleagues who support each other.

Matching Summary

Match Score: 85

Workday is seeking a Senior Technical Support Engineer to join their Global Platform Support team in a hybrid role focused on diagnosing and resolving complex software issues for customers. The ideal candidate should have SaaS technical support experience, be bilingual in Japanese and English, and possess strong analytical and communication skills.

Skills & Requirements

Must-have

  • Bilingual in Japanese and English
  • Experience with SaaS solutions
  • Strong analytical and problem-solving skills

Nice-to-have

  • Curious minds and courageous collaborators
  • Ability to nurture teamwork
  • Excellent communication skills

Key Requirements

  • 3+ years of technical support experience
  • Fluency in speaking, reading, and writing Japanese and English
  • Experience with Workday and Salesforce

Work Rights

Not specified

Tailored Resume

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