Customer Success Manager

TELUS Health

London, United Kingdom
Fully remote
Develop deep client relationships
Lead innovative engagement programs
Manage renewals and expansion opportunities
TELUS Health is empowering every person to live their healthiest life by leveraging leading-edge technology and focusing on individual uniqueness

Job Summary

  • TELUS Health is empowering every person to live their healthiest life by leveraging leading-edge technology and focusing on individual uniqueness.
  • As a Customer Success Manager, you will cultivate trusted advisor relationships with clients, empowering them to elevate employee engagement and enhance overall wellness.
  • We offer a sales incentive plan, comprehensive training, primarily remote work, and a strong benefits package including private medical insurance and ample annual leave.

Matching Summary

TELUS Health is empowering every person to live their healthiest life by leveraging leading-edge technology and focusing on individual uniqueness.

Skills & Requirements

Must-have

  • Develop deep client relationships
  • Lead innovative engagement programs
  • Manage renewals and expansion opportunities
  • Monitor and optimize performance targets
  • Proactive, entrepreneurial spirit

Nice-to-have

  • Consultative approach to problem-solving
  • Adapt and thrive in dynamic environments
  • Foster a vibrant client community
  • Advocate for client needs and product improvements

Key Requirements

  • 3+ years of experience in Account Management or Success Management
  • Proven track record meeting and exceeding annual quotas
  • Familiarity with Employee Assistance programs or employee wellness
  • Experience retaining and growing accounts
  • Experience with Salesforce or comparable CRM
  • Travel within assigned region(s) required

Work Rights

Not specified

Tailored Resume

Cover Letter