Base: £44,000 - £55,000 py; bonus/equity: not spec...
Customer service contact centre experience
Team leader/manager experience
Coaching and mentoring staff
As Team Manager, you’ll deliver customer satisfaction and achieve business performance targets through effective leadership, mentoring and coaching of customer service agents
Job Summary
As Team Manager, you’ll deliver customer satisfaction and achieve business performance targets through effective leadership, mentoring and coaching of customer service agents.
Manage call centre agents virtually between Glasgow and Prenton offices to deliver exceptional Customer Service.
With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.
Matching Summary
As Team Manager, you’ll deliver customer satisfaction and achieve business performance targets through effective leadership, mentoring and coaching of customer service agents.
Salary
Base: £44,000 - £55,000 per annum; Bonus/Equity: Not specified; Benefits: Not specified