The Clinical Services Manager works with Territory Manager, Customer Care, and Managed Care teams to meet commercial and clinical needs across territories to increase referrals and sustain patients on product
Job Summary
The Clinical Services Manager works with Territory Manager, Customer Care, and Managed Care teams to meet commercial and clinical needs across territories to increase referrals and sustain patients on product.
Responsibilities include promoting insulin pump therapy benefits, supporting top accounts, conducting patient trainings, providing product demos, and delivering field feedback to management.
Insulet is an innovative medical device company dedicated to simplifying life for people with diabetes through its Omnipod product platform and values hiring highly motivated, performance-driven individuals.
Matching Summary
The Clinical Services Manager works with Territory Manager, Customer Care, and Managed Care teams to meet commercial and clinical needs across territories to increase referrals and sustain patients on product.
Skills & Requirements
Must-have
Insulin pump therapy promotion
Salesforce call recording
Patient training assignment and delivery
Field-based customer training
Regular business travel by car
Valid driver’s license required
Nice-to-have
Professional polished presentation skills
Strong interpersonal communication
Self-starter with minimal direction
Credibility within diabetes community
Proficiency with computers
Flexible with good business acumen
Key Requirements
Bachelor’s degree required
Certified Diabetes Educator (CDCES) preferred
Registered Dietitian (RD) or Registered Nurse (RN) preferred