Windows Desktop Support Technician

hiremomentum.online

Base: $27.70 hourly; bonus/equity: not specified; ...
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Windows 10 proficiency
Pc hardware troubleshooting
Office 365 software knowledge
** The Windows Desktop Support Technician position at hiremomentum.online requires providing remote technical support for Windows systems, troubleshooting issues, and maintaining communication with users. The role is fully remote and seeks candidates with relevant experience and IT certifications, particularly in a government context. **

Job Summary

  • The role involves providing prompt initial response to service requests and troubleshooting system problems to ensure minimal recurrence.
  • Candidates must possess technical knowledge of Windows 10 and Office 365 to support an IT Managed Services program for the Department of Energy.
  • The position offers competitive compensation at $27.70 per hour along with comprehensive benefits including health insurance and 401(k) matching.

Matching Summary

Match Score: 75

** The Windows Desktop Support Technician position at hiremomentum.online requires providing remote technical support for Windows systems, troubleshooting issues, and maintaining communication with users. The role is fully remote and seeks candidates with relevant experience and IT certifications, particularly in a government context. **

Salary

Base: $27.70 hourly; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k), paid time off

Skills & Requirements

Must-have

  • Windows 10 proficiency
  • PC hardware troubleshooting
  • Office 365 software knowledge
  • Remote assistance tools usage
  • Call tracking system documentation

Nice-to-have

  • Knowledge base contribution experience
  • Team collaboration skills
  • Preventative maintenance checklist completion

Key Requirements

  • Less than 5 years of experience
  • Associates or Technical Degree
  • Active U.S. Government Clearance

Work Rights

Must have Active U.S. Government Clearance

Tailored Resume

Cover Letter