Senior Success Guide-data360-fy27-q1-2

Salesforce

Hyderabad, India
Fully remote
Data cloud expertise
Agentforce expertise
Customer success enablement
As a Data Cloud + Agentforce Success Guide, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics

Job Summary

  • As a Data Cloud + Agentforce Success Guide, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics.
  • Be a trusted Data Cloud or Agentforce subject-matter expert for the broader Success Guide organization, including an understanding of how Data Cloud relates and supports the success of AI and vice versa.
  • The Senior Success Guide plays a critical role in helping customers realize value and accelerate adoption of both Data 360 and Agentforce platforms.

Matching Summary

As a Data Cloud + Agentforce Success Guide, you will play a crucial role in driving successful outcomes for our strategic customers by leveraging your technical expertise in data and analytics.

Skills & Requirements

Must-have

  • Data Cloud expertise
  • Agentforce expertise
  • customer success enablement
  • technical concept translation
  • AI and data analytics

Nice-to-have

  • thought leadership
  • cross-functional collaboration
  • proactive customer engagement
  • mentoring and knowledge sharing

Key Requirements

  • 4-6 years customer-facing technology experience
  • Strong Data 360 and AI expertise
  • Fluent English speaker
  • Bachelor’s Degree

Work Rights

Not specified

Tailored Resume

Cover Letter