Associate, Operations Control Centre

STRIDES PREMIER RENT A CAR PTE. LTD.

D16 Upper East Coast, Bedok, Eastwood, Kew Drive, 23 CHANGI SOUTH AVENUE 2 486443
Sgd 1,680 - 2,650 / monthly pd
On-site
Kpi implementation
Service standards
Uat
STRIDES PREMIER RENT A CAR PTE. LTD. is seeking an Associate for their Operations Control Centre, focusing on operational and customer service management. The ideal candidate should have at least two years of customer service experience and be fluent in English and either Mandarin or Malay. ###

Job Summary

  • Operational & Communication Management Handle inbound/outbound calls and respond to customers, vendors, stakeholders, management promptly across platforms (WhatsApp, Teams, Email)
  • Ensure accurate and timely updates in booking systems and maintain documentation for audits
  • , replacement vehicle)

Matching Summary

Match Score: 75

STRIDES PREMIER RENT A CAR PTE. LTD. is seeking an Associate for their Operations Control Centre, focusing on operational and customer service management. The ideal candidate should have at least two years of customer service experience and be fluent in English and either Mandarin or Malay. ###

Salary

SGD 1,680 - 2,650 / Monthly

Skills & Requirements

Must-have

  • KPI Implementation
  • Service Standards
  • UAT
  • Resolving Product Problems
  • Outbound Calling

Nice-to-have

  • Team Management
  • Booking Systems
  • Travel Coordination
  • Email
  • Identified Stakeholders
  • Analyzing Customer Requirements

Key Requirements

  • Minimum 2 years experience

Work Rights

Tailored Resume

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