Customer Service Advisor

ABSA

Ebene, Mauritius
**
Deliver exceptional customer service
Promote and sell products and services
Perform cashiering duties
** ABSA is seeking a Customer Service Advisor in Ebene, Mauritius, to enhance retail business performance through exceptional customer service, sales origination, and transaction processing. The ideal candidate will have a strong focus on customer satisfaction, sales techniques, and compliance with banking regulations. **

Job Summary

  • Deliver exceptional retail business performance through excellent customer servicing, sales origination, lead generation and transactional processing in a branch.
  • Manage customer experience in line with our customer obsession journey and resolve complaints proactively.
  • Promote use of remote and digital channels and perform cashiering duties, resolve inquiries from customers in a Retail Banking branch and perform branch operations duties.

Matching Summary

Match Score: 75

** ABSA is seeking a Customer Service Advisor in Ebene, Mauritius, to enhance retail business performance through exceptional customer service, sales origination, and transaction processing. The ideal candidate will have a strong focus on customer satisfaction, sales techniques, and compliance with banking regulations. **

Skills & Requirements

Must-have

  • Deliver exceptional customer service
  • Promote and sell products and services
  • Perform cashiering duties
  • Adhere to bank policies and regulations
  • Demonstrate advanced product knowledge

Nice-to-have

  • Customer obsession
  • Digitally savvy
  • Can-do attitude
  • Team working

Key Requirements

  • Diploma with Minimum 1 year relevant experience or equivalent of 3 years bank related experience
  • Further Education and Training Certificate (FETC): Business, Commerce and Management Studies

Work Rights

Not specified

Tailored Resume

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