Hotel Receptionist

Sofitel Sydney Wentworth

London, United Kingdom
On-site
Maintain positive and friendly attitude
Deal with arrival and departure processes
Handle in-house guest requests
Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges

Job Summary

  • Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.
  • Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to.
  • Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests.

Matching Summary

Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.

Skills & Requirements

Must-have

  • Maintain positive and friendly attitude
  • Deal with arrival and departure processes
  • Handle in-house guest requests
  • Ensure accuracy of financial transactions
  • Answer telephone calls efficiently
  • Maintain observation over guests and property

Nice-to-have

  • Enjoys being helpful to others
  • Eager to learn
  • Passion for hospitality
  • Positive impact on people
  • Not precious, egos at the door
  • Up for doing things differently
  • Natural at leading and managing
  • Courageous entrepreneur

Key Requirements

  • Previous hotel or similar experience
  • Experience of Micros Fidelio Opera

Work Rights

Not specified

Tailored Resume

Cover Letter