Specialist I - Recovery

L.A. Darling Company LLC

Westlake, OH, US
Not specified; not specified; not specified
Fully remote
One year collection experience required
Strong negotiation skills for payments
Adherence to fdcpa compliance standards
The role is part of a global industrial organization backed by Berkshire Hathaway committed to making a positive impact

Job Summary

  • The role is part of a global industrial organization backed by Berkshire Hathaway committed to making a positive impact.
  • Recovery Specialists are responsible for managing collection calls, negotiating payment terms, and adhering to strict compliance standards like FDCPA.
  • Specialist II roles include additional duties such as mentoring peers, training new hires, and managing specialized account types.

Matching Summary

The role is part of a global industrial organization backed by Berkshire Hathaway committed to making a positive impact.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • One year collection experience required
  • Strong negotiation skills for payments
  • Adherence to FDCPA compliance standards
  • Skip tracing tools usage proficiency
  • Fast-paced call center environment

Nice-to-have

  • Leadership and coaching capabilities
  • Mentoring peers on recovery processes
  • Analyzing call outcomes for strategy
  • Collaborative cross-department communication
  • Handling deceased consumer accounts

Key Requirements

  • High school diploma or GED
  • One year collection experience for Specialist I
  • Three years collection experience for Specialist II
  • One year call center experience for Specialist I
  • Three years call center experience for Specialist II

Work Rights

Not specified

Tailored Resume

Cover Letter