Customer Service Call Center Representative

Driveway Finance Corporation

Tigard, OR, US
Base: $20ph; bonus/equity: + pyy differential for ...
Hybrid
Previous telephone customer service experience
Accurate data input into software systems
Strong attention to detail and sense of urgency
The role involves handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems

Job Summary

  • The role involves handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.
  • Employees will monitor customer account details for non-payments, declined payments, delayed payments, and other irregularities to ensure account health.
  • The position offers competitive pay at $20/hour with additional pay differentials for Spanish language proficiency and a comprehensive benefits package including medical, dental, vision, and 401(k).

Matching Summary

The role involves handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan processing systems.

Salary

Base: $20/hour; Bonus/Equity: Additional pay differential for Spanish proficiency; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, 401(k)

Skills & Requirements

Must-have

  • Previous telephone customer service experience
  • Accurate data input into software systems
  • Strong attention to detail and sense of urgency

Nice-to-have

  • Spanish language proficiency pay differential
  • Ability to provide courteous professional service
  • Knowledge of MS Office Excel and Word

Key Requirements

  • Previous telephone customer service experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter