Customer Relations Coordinator (m/w/d)

Corby Spirit and Wine Ltd

Wallisellen, Switzerland
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Customer order processing
Invoice correction and credit notes
Customer complaint resolution
** Corby Spirit and Wine Ltd is seeking a Customer Relations Coordinator for their Wallisellen, Switzerland office. The ideal candidate should have experience in customer service, strong communication skills, and proficiency in German and English, with a focus on delivering high-quality service. **

Job Summary

  • You will accompany our customer orders from preparation through entry to control, including EDI orders.
  • You will prepare customer service data to support the creation of relevant KPIs and process customer returns.
  • We offer a hybrid working model, flexible working hours, and additional company holidays.

Matching Summary

Match Score: 75

** Corby Spirit and Wine Ltd is seeking a Customer Relations Coordinator for their Wallisellen, Switzerland office. The ideal candidate should have experience in customer service, strong communication skills, and proficiency in German and English, with a focus on delivering high-quality service. **

Skills & Requirements

Must-have

  • Customer order processing
  • Invoice correction and credit notes
  • Customer complaint resolution
  • Customer service data preparation
  • Return processing
  • Customer master data maintenance
  • ERP system proficiency

Nice-to-have

  • Customer-oriented approach
  • Solution-oriented thinking
  • Strong communication skills
  • Team spirit
  • Independent work style

Key Requirements

  • Completed commercial apprenticeship
  • Several years of customer service experience
  • Fluent German
  • Good English skills
  • Experience in a consumer goods company's customer service is a plus

Work Rights

Not specified

Tailored Resume

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