Technical Application Specialist | Erp Tools & Utilities

Epicareer

$62,000 - $100,000 usd; not specified; not specifi...
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Troubleshoot erp application issues
Enhance erp tools for clients
Microsoft web technologies understanding
** Epicareer is seeking a Technical Application Specialist to join their ERP Tools Support Group. The role focuses on troubleshooting and enhancing ERP tools for clients, requiring strong problem-solving and communication skills. **

Job Summary

  • As a Technical Application Specialist, you will support and enhance ERP tools, ensuring they meet client needs by troubleshooting issues, providing solutions, and maintaining high service quality.
  • The role involves conferring with customers to diagnose problems, repairing and testing solutions, and assisting with customizations, personalizations, and building queries/dashboards.
  • Epicor offers competitive pay and benefits, including health and wellness programs, internal mobility opportunities, career development resources, and an inclusive, global workplace.

Matching Summary

Match Score: 75

** Epicareer is seeking a Technical Application Specialist to join their ERP Tools Support Group. The role focuses on troubleshooting and enhancing ERP tools for clients, requiring strong problem-solving and communication skills. **

Salary

$62,000 - $100,000 USD; Not specified; Not specified

Skills & Requirements

Must-have

  • Troubleshoot ERP application issues
  • Enhance ERP tools for clients
  • Microsoft web technologies understanding
  • Customer-centric interpersonal skills
  • Technical product knowledge
  • Stay up-to-date with software updates

Nice-to-have

  • Business travel may be required
  • Mentoring other team members
  • Contribute to knowledge base articles
  • Financial, manufacturing, retail business processes knowledge

Key Requirements

  • 3+ years applicable experience
  • Post-secondary education or industry knowledge/experience
  • Experience in a support environment with high call volumes desired
  • Flexibility to accommodate coverage for US Western regions

Work Rights

Not specified

Tailored Resume

Cover Letter