Process Excellence & Services Manager

SWIRE SHIPPING PTE. LTD.

Singapore, Singapore
Not specified (likely hybrid based on role requirements).
10 to 15+ years experience in process improvement
Lean six sigma green belt certification minimum
Bachelor's degree in business or related discipline
Swire Shipping Pte. Ltd. is seeking a Process Excellence & Services Manager to drive continuous improvement in shared services operations, focusing on process documentation and performance standards. The role requires significant experience in process improvement and shared services, along with strong analytical and leadership skills

Job Summary

  • The role drives continuous improvement across the shared services operation while ensuring high-quality process documentation standards.
  • Candidates must diagnose root causes of performance issues using structured problem-solving and data analysis to reduce rework and errors.
  • The position requires owning the process repository as the single source of truth and maintaining coherence across end-to-end domains.

Matching Summary

Match Score: 85

Swire Shipping Pte. Ltd. is seeking a Process Excellence & Services Manager to drive continuous improvement in shared services operations, focusing on process documentation and performance standards. The role requires significant experience in process improvement and shared services, along with strong analytical and leadership skills.

Skills & Requirements

Must-have

  • 10 to 15+ years experience in process improvement
  • Lean Six Sigma Green Belt certification minimum
  • Bachelor's degree in Business or related discipline
  • Proficiency in BPMN and process mapping methodologies
  • Experience managing shared services operations

Nice-to-have

  • Black Belt Lean Six Sigma certification
  • Postgraduate qualification in relevant field
  • Change management or transformation certification
  • Experience in shipping or logistics industry
  • Working knowledge of ERP and CRM systems

Key Requirements

  • 10 to 15+ years experience required
  • Bachelor's degree mandatory
  • Green Belt certification preferred
  • Singapore work authorization implied by location

Work Rights

Not specified

Tailored Resume

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