Base: $21.50 - $27.05 cad; bonus/equity: not speci...
Process financial transactions
Understand customer needs
Resolve customer concerns
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, and achieve assigned goals by promoting banking solutions.
TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a Total Rewards package that reflects investments in colleagues' financial, physical, and mental well-being.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: $21.50 - $27.05 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Process financial transactions
Understand customer needs
Resolve customer concerns
Promote banking solutions
MS Office proficiency
Detail-oriented and accurate
Nice-to-have
Charming and delightful interactions
Sense of achievement
Positive, diverse, and equitable work environment
Team effectiveness
Operational improvements
Key Requirements
High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning and time management skills
Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet
Dynamic communicator with established customer experience skills