Supplier Readiness Professional (b2b Customer Support)

Avetta

Lehi, Utah, United States
Base: $16.00ph usd; bonus/equity: not specified; b...
Hybrid (tues-thur in office, mon/fri work from home)
3-5 years supplier support experience
Advanced customer service skills
Compliance and audit workflow expertise
Avetta is seeking a Supplier Readiness Professional in Lehi, Utah, to provide specialized support to suppliers, focusing on issue resolution, compliance, and service workflow management. The role requires a hybrid work schedule and offers a pay rate of $16.00/hour, with a commitment to training

Job Summary

  • The Supplier Readiness Professional will deliver specialized support services to suppliers by resolving complex issues and ensuring compliance with internal standards.
  • This role requires managing advanced inquiries related to billing, compliance, audit, and onboarding while collaborating with cross-functional teams to streamline processes.
  • Candidates must possess 3-5 years of experience in supplier support or compliance operations, preferably within a SaaS or risk management environment.

Matching Summary

Match Score: 75

Avetta is seeking a Supplier Readiness Professional in Lehi, Utah, to provide specialized support to suppliers, focusing on issue resolution, compliance, and service workflow management. The role requires a hybrid work schedule and offers a pay rate of $16.00/hour, with a commitment to training.

Salary

Base: $16.00/hour USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3-5 years supplier support experience
  • Advanced customer service skills
  • Compliance and audit workflow expertise
  • Subject matter expert in SaaS platforms
  • Reliable and predictive attendance

Nice-to-have

  • Experience mentoring new representatives
  • Background in risk management environment
  • Process improvement initiative participation
  • Strong independent priority management

Key Requirements

  • 3-5 years of experience in supplier support
  • Completion of skill-based routing certifications
  • Reliable and predictive attendance record

Work Rights

Not specified

Tailored Resume

Cover Letter