Senior Specialist Crm & Membership Operations

PVH

Amsterdam, Netherlands
**
Crm technology platforms
Loyalty engine (antavo)
Customer data platform (nominow)
** PVH is seeking a Senior Specialist in CRM & Membership Operations for their Amsterdam headquarters, focusing on enhancing their CRM technology landscape to improve omnichannel consumer experiences. The role involves project management, technical expertise in CRM systems, and collaboration across various teams to optimize customer engagement. **

Job Summary

  • You are responsible for supporting and enhancing PVH’s data-driven CRM & Membership technology landscape, with a focus on delivering technical projects that elevate relevant data-fueled omnichannel consumer experiences.
  • Build strong partnerships across CRM, E-commerce, Markting, Retail, Tech and Customer Care teams.
  • Wellbeing: exclusive onsite gym and fitness classes, personal training, meditation studio, sports clubs, in-house physio, and receive access to our nutritional and wellbeing programs.

Matching Summary

Match Score: 75

** PVH is seeking a Senior Specialist in CRM & Membership Operations for their Amsterdam headquarters, focusing on enhancing their CRM technology landscape to improve omnichannel consumer experiences. The role involves project management, technical expertise in CRM systems, and collaboration across various teams to optimize customer engagement. **

Skills & Requirements

Must-have

  • CRM technology platforms
  • Loyalty Engine (Antavo)
  • Customer Data Platform (Nominow)
  • Salesforce Marketing Cloud
  • technical project coordination
  • stakeholder alignment

Nice-to-have

  • driving fashion forward for good
  • inclusive and diverse community
  • agile ways of working
  • analytical mindset
  • proactive working style

Key Requirements

  • 2–4 years of experience
  • marketing technology experience
  • CRM technology experience
  • campaign management experience
  • experience managing CRM projects
  • familiarity with SCRUM or agile methodologies
  • experience coordinating external consultants or vendors
  • strong stakeholder management skills
  • strong problem-solving capabilities
  • Fluency in English

Work Rights

Not specified

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