Customer Service / Administrative Assistant

AmeriLife

Not specified; not specified; comprehensive benefi...
Not specified (potential for hybrid or in-office based on common practices for similar roles)
Swift resolution of customer needs
Clear communication with agents
Data entry and filing tasks
AmeriLife is seeking a Customer Service / Administrative Assistant who will oversee daily customer service operations, ensuring efficient communication and resolution of customer queries and complaints. The ideal candidate will have strong organizational skills, a passion for helping others, and be adept in data management

Job Summary

  • The Customer Service Specialist is responsible for overseeing daily operations and resolving customer service situations for the agency and agents.
  • Duties include interacting with customers, carriers, and staff to handle queries, explain benefits, and maintain clear communication on all fronts.
  • AmeriLife offers a comprehensive benefits package including PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance.

Matching Summary

Match Score: 75

AmeriLife is seeking a Customer Service / Administrative Assistant who will oversee daily customer service operations, ensuring efficient communication and resolution of customer queries and complaints. The ideal candidate will have strong organizational skills, a passion for helping others, and be adept in data management.

Salary

Not specified; Not specified; Comprehensive benefits package included

Skills & Requirements

Must-have

  • swift resolution of customer needs
  • clear communication with agents
  • data entry and filing tasks
  • handling customer queries and complaints

Nice-to-have

  • eagerness to help make a difference
  • efficient data compilation skills
  • organizational handling of roles

Work Rights

Not specified

Tailored Resume

Cover Letter