Customer Service Clerk 1

MADIX Inc

Terrell, TX, United States
On-site
Customer information entry
Customer account processing
Handling customer complaints
Confer with customers by telephone in order to provide information about products to take orders or cancel accounts

Job Summary

  • Confer with customers by telephone in order to provide information about products to take orders or cancel accounts.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Madix Inc. offers a comprehensive benefits package including health insurance, 401k, and educational assistance.

Matching Summary

Confer with customers by telephone in order to provide information about products to take orders or cancel accounts.

Skills & Requirements

Must-have

  • customer information entry
  • customer account processing
  • handling customer complaints
  • interactive communication
  • accurate information provision

Nice-to-have

  • engaging customers
  • building sustainable relationships
  • passion and customer focus

Key Requirements

  • High school diploma or equivalency certificate
  • Two to four years customer service related work experience

Work Rights

Not specified

Tailored Resume

Cover Letter