Premium Onboarding Partner (pop), Mxo

Doordashusa

Tempe, AZ, United States
On-site
Merchant onboarding experience
Single point of contact for merchants
Proactive issue resolution
Partner with our highest value merchants to provide a best-in-class Merchant onboarding experience at DoorDash

Job Summary

  • Partner with our highest value merchants to provide a best-in-class Merchant onboarding experience at DoorDash.
  • Build long-lasting relationships with our Merchants through excellent customer service and strategic problem solving.
  • Shape support as a differentiator in the marketplace through high-quality, white-glove service.

Matching Summary

Partner with our highest value merchants to provide a best-in-class Merchant onboarding experience at DoorDash.

Skills & Requirements

Must-have

  • Merchant onboarding experience
  • Single Point of Contact for merchants
  • Proactive issue resolution
  • Relationship building with merchants
  • DoorDash systems expertise

Nice-to-have

  • White-glove service delivery
  • Strategic problem-solving
  • High-value merchant focus

Key Requirements

  • 2 years of experience in account management, customer support, or hospitality
  • Previous industry experience
  • College degree or equivalent experience
  • Proficiency in Salesforce or other CRM software
  • Proficiency in Microsoft suite and G Suite
  • Proficiency in Excel with complex functions

Work Rights

Not specified

Tailored Resume

Cover Letter