The Board of Pharmacy regulates the Practice of Pharmacy and enforces laws regarding pharmacy staff, drug outlets and the sale of drugs in Oregon
Job Summary
The Board of Pharmacy regulates the Practice of Pharmacy and enforces laws regarding pharmacy staff, drug outlets and the sale of drugs in Oregon.
As the Licensing Representative you will have regular contact with customers, in-person and by phone, some of which may be upset or angry.
Our amazing benefits include comprehensive health coverage, low-cost medical, vision, and dental plans for you and your family, and generous paid time off.
Matching Summary
The Board of Pharmacy regulates the Practice of Pharmacy and enforces laws regarding pharmacy staff, drug outlets and the sale of drugs in Oregon.
Salary
$3,515 - $4,738 per month; Benefits: Comprehensive Health Coverage, Paid Time Off; Not specified
Skills & Requirements
Must-have
Customer service in a high volume environment
Reviewing documents for eligibility
Answering questions about license categories
Processing incoming mail and issuing licenses
Data entry into licensing database
Running background checks via LEDS
Performing continuing education audits
Nice-to-have
Change agile, self-starter, quick learner
Experience with multi-line telephone systems
Microsoft Office365 suite proficiency
Payment processing and reconciliation
Commitment to Diversity, Equity, Inclusion, and Belonging
Key Requirements
Two years of customer service experience
One year explaining rules, regulations, and policies
Responsibility for dealing with unique or unusual situations