As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.
As the Customer Banking Specialist in our Clayton Br anch you’ll have in-depth conversations with every customer about how we can support their overall banking needs.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Champion processes and procedures
Nice-to-have
Financial services experience
Retail or hospitality background
Articulate financial terms clearly
Ask the right questions
Act with integrity
Place customer at center
Interest in career growth
Key Requirements
Proven experience delivering exceptional Customer Service