Service Sales Officer

KONE Oyj

Zhuhai, China
Telesales and phone sales
Customer relationship development
Lead qualification and communication
Focuses on proactive telesales to create opportunities, convert maintenance contracts, and sell new digital services

Job Summary

  • Focuses on proactive telesales to create opportunities, convert maintenance contracts, and sell new digital services.
  • Responsible for developing customer relationships, qualifying leads for the sales team, and handling contract renegotiations and cancellations.
  • Emphasizes an innovative and collaborative working culture with a focus on employee engagement, sustainability, and ethical business practices.

Matching Summary

Focuses on proactive telesales to create opportunities, convert maintenance contracts, and sell new digital services.

Skills & Requirements

Must-have

  • Telesales and phone sales
  • Customer relationship development
  • Lead qualification and communication
  • Maintenance contract conversions
  • Renegotiation and cancellation prevention
  • Complaint and query handling

Nice-to-have

  • Collaborative working culture
  • Employee engagement focus
  • Ethical business practices
  • Sustainability integral to culture

Key Requirements

  • Experience in telesales
  • Sales plan execution
  • Market and competitor information gathering

Work Rights

Not specified

Tailored Resume

Cover Letter