Job Summary

• As a Field Service Technician providing support for Neptune, you will spend the majority of your time in four key areas: Traveling between hospitals based on assignment of service requests, troubleshooting and resolving customer and product issues, building positive relationships with Stryker customers, peers, and internal partners, and documenting service results in order to maintain accurate quality records.
• The environment and culture for this role is fast-paced and you’ll constantly be on the go; it requires the ability to solve complex problems while maintaining strong relationships with our customers, sales representatives, and other internal partners.
• Employees and new hires that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain various vaccinations as an essential function of their role.

Matching Summary

Salary

Base: $30.82 - $42.63 per hour; Bonus/Equity: bonus eligible; Benefits: Medical, Dental, Vison, and Prescription Drug Insurance, Tuition reimbursement, Matching 401(k), Paid Vacation/Sick Time, life insurance, disability insurance, Employee Assistance Program, Wellbeing program, Discounted employee stock purchase plan

Skills & Requirements

Key Requirements

• Minimum of 3 years technical service experience
• High School Diploma or GED
• Valid driver’s license with good driving record

Work Rights