Customer Relations Officer (REF.GTN)

CELECTI PTE. LTD.

Singapore
Base: up to s$3,300 pm; bonus/equity: not specifie...
Handle customer and patient enquiries
Appointment bookings via call centre
Conduct outbound calls for service targets
The role involves handling customer and patient enquiries, complaints, and appointment bookings through call centre and web portal systems

Job Summary

  • The role involves handling customer and patient enquiries, complaints, and appointment bookings through call centre and web portal systems.
  • Candidates will be expected to conduct outbound calls to achieve service targets and follow-up requirements.
  • The position offers a salary of up to S$3300 per month depending on experience with a 5.5-day work week.

Matching Summary

Match Score: 85

The role involves handling customer and patient enquiries, complaints, and appointment bookings through call centre and web portal systems.

Salary

Base: Up to S$3300 per month; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Handle customer and patient enquiries
  • Appointment bookings via call centre
  • Conduct outbound calls for service targets
  • Resolve issues professionally

Nice-to-have

  • Initiative in gathering feedback
  • Prompt response to emails
  • Professional communication skills

Key Requirements

  • Minimum 2 years relevant working experience
  • Proficient in Microsoft Office applications

Work Rights

Not specified

Tailored Resume

Cover Letter