Sr. Analyst, Customer Service

Raytheon Australia

Tanauan City, Philippines
Onsite
Communicate effectively with customers
Manage oe orders
Process customer issues
At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems

Job Summary

  • At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.
  • Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry.
  • Join us and help shape the future of aerospace and defense.

Matching Summary

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems.

Skills & Requirements

Must-have

  • communicate effectively with customers
  • manage OE orders
  • process customer issues
  • verify order details
  • work with various departments
  • achieve key performance indicators

Nice-to-have

  • deal with ambiguity
  • decision-oriented
  • quick learner
  • open minded
  • continuous improvement initiatives

Key Requirements

  • Bachelor's degree OR 6 years relevant experience
  • Experience resolving customer complaints
  • MS Outlook, Excel, PowerPoint, Word proficient
  • Strong numerical, written, and verbal communication
  • Experience analyzing challenging scenarios
  • Experience in sales order processes
  • Ability to manage time-sensitive situations

Work Rights

Not specified

Tailored Resume

Cover Letter