Customer Banking Specialist - Helensvale

CommBank

Helensvale, Queensland, Australia
Respond to transactional banking needs
Process deposits and withdrawals
Assist with cash handling
Deliver a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • Deliver a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Banking Specialist, you will respond to customers’ transactional banking needs and conduct financial health checks.
  • We are looking for individuals with a genuine passion for Customer Service looking to kick-start their career in Banking.

Matching Summary

Deliver a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits and withdrawals
  • Assist with cash handling
  • Follow bank processes and procedures
  • Handle customer enquiries
  • Problem-solve effectively

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Contribute to a collaborative culture
  • See the big picture for customers

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Work in a busy retail environment
  • Aboriginal &/or Torres Strait Islander people encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter