Job Summary

• The successful candidate will work within the Order and Delivery Team assisting in all areas of the department, providing excellent customer service while managing driver expectations for car delivery.
• Lloyds is committed to building an inclusive workplace that reflects modern society and celebrates diversity, offering a wide-ranging benefits package including a generous pension contribution and performance-related bonus.
• The company focuses on supporting planet positive mobility by providing environmentally friendly car benefit schemes and offsetting carbon emissions from salary sacrifice cars.

Matching Summary

Salary

Base: £30,609 rising to £31,809 as of April 2026; Bonus/Equity: Annual performance-related bonus; Benefits: Pension contribution up to 15%, share schemes, 22 days holiday plus bank holidays, wellbeing initiatives

Skills & Requirements

Key Requirements

• Experience in inbound and outbound customer interactions
• Ability to deliver difficult messages professionally
• Strong verbal and written communication skills
• Ability to meet KPIs and SLAs
• Flexible to take on ad hoc tasks
• Experience resolving complaints and difficult enquiries

Work Rights