Appier is seeking a Customer Success Manager for its enterprise solutions in Ho Chi Minh City, Vietnam. The role requires a strategic partner who can bridge technical capabilities with business outcomes, ensuring clients maximize their use of Appier's AI-driven Martech solutions
Job Summary
As a CSM at Appier, you aren't just a point of contact; you are a strategic partner.
Your mission is to ensure our enterprise clients are able to maximize their project key metrics results through our AI-driven Martech Enterprise solutions.
This role will begin as a 3-month contractor position, to be converted into a permanent position at the end of the contract period if performance standards are met.
Matching Summary
Match Score: 85
Appier is seeking a Customer Success Manager for its enterprise solutions in Ho Chi Minh City, Vietnam. The role requires a strategic partner who can bridge technical capabilities with business outcomes, ensuring clients maximize their use of Appier's AI-driven Martech solutions.
Skills & Requirements
Must-have
Strategic Stakeholder Management
Drive deep product integration
Own the commercial health of your portfolio
Troubleshoot challenges and collaborate with Product/Engineering
Solid understanding of digital marketing ecosystem
Native Vietnamese speaker with Fluent English
Nice-to-have
Fast-learner in a fast-paced environment
Strong organizational and people management skills
Effective and productive collaborator
Excellent communicator with strong presentation skills
Sales/pre-sales experience
Key Requirements
3+ years in Customer Success or Account Management
Experience in a high-growth Software/AI environment
Strategic thinker with deep analytical skills
Comfortable discussing APIs, SDKs, and data integration logic