Customer Service Agent

Ecolab Pty Ltd

Karachi, Pakistan
Hybrid (inferred from the nature of customer service roles, though not explicitly stated)
Handle 80-120 inbound calls daily
Experience with microsoft office suite
Bachelor's degree or equivalent experience
Ecolab is seeking a Customer Service Agent in Karachi to handle customer inquiries and support various business divisions while maintaining service excellence. The ideal candidate should possess strong communication skills and a background in customer service, sales, or administration

Job Summary

  • Join Ecolab to help create a world where everyone thrives while handling customer inquiries across multiple divisions.
  • You will respond to 80–120 inbound calls daily and maintain customer data in Order Entry and CAS systems.
  • The role requires stepping in as a supervisor in their absence to provide direction and maintain service continuity.

Matching Summary

Match Score: 85

Ecolab is seeking a Customer Service Agent in Karachi to handle customer inquiries and support various business divisions while maintaining service excellence. The ideal candidate should possess strong communication skills and a background in customer service, sales, or administration.

Skills & Requirements

Must-have

  • Handle 80-120 inbound calls daily
  • Experience with Microsoft Office Suite
  • Bachelor's degree or equivalent experience

Nice-to-have

  • Strong oral and written communication skills
  • Experience resolving problems independently
  • Fluent in English language

Key Requirements

  • One year of customer service experience
  • Bachelor's degree or equivalent
  • No immigration sponsorship available

Work Rights

Not specified

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