It Service Delivery Manager

Toll Group

**
10+ years it service management experience
Strong domain experience in supply chain logistics
Extensive knowledge of itsm processes
** Toll Group is seeking an IT Service Delivery Manager to oversee and enhance IT operations, ensuring high-quality service delivery across business units. The role involves managing IT service performance, incident response, and collaboration with stakeholders to align technology initiatives with business needs. **

Job Summary

  • Toll Group IT provides technology strategy and support across all of Toll Worldwide.
  • The IT Service Delivery Manager plays a critical role in aligning technology initiatives with business outcomes.
  • Join a diverse and inclusive workplace that values curiosity and problem-solving.

Matching Summary

Match Score: 75

** Toll Group is seeking an IT Service Delivery Manager to oversee and enhance IT operations, ensuring high-quality service delivery across business units. The role involves managing IT service performance, incident response, and collaboration with stakeholders to align technology initiatives with business needs. **

Skills & Requirements

Must-have

  • 10+ years IT service management experience
  • Strong domain experience in supply chain logistics
  • Extensive knowledge of ITSM processes

Nice-to-have

  • Excellent stakeholder engagement skills
  • Ability to collaborate across cross-functional teams
  • Experience with cloud technologies

Key Requirements

  • Bachelor's Degree in computer science or related field
  • Certification in IT Service Management preferred
  • AWS, Azure, GCP or OCI certifications advantageous

Work Rights

Not specified

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