Executive, Policy Servicing

Prudential Assurance UK

Process incoming requests within service standards
Handle customer enquiries promptly
Work under pressure and long hours
The incumbent is responsible for managing an efficient Policy Administration team while ensuring customer enquiries are resolved according to agreed service levels

Job Summary

  • The incumbent is responsible for managing an efficient Policy Administration team while ensuring customer enquiries are resolved according to agreed service levels.
  • Prudential encourages a culture where diversity is celebrated and inclusion assured, supporting people's career ambitions to Connect, Grow, and Succeed.
  • Fresh graduates with an interest in Life Insurance Operations are encouraged to apply for this role requiring proficiency in Microsoft Office.

Matching Summary

The incumbent is responsible for managing an efficient Policy Administration team while ensuring customer enquiries are resolved according to agreed service levels.

Skills & Requirements

Must-have

  • Process incoming requests within service standards
  • Handle customer enquiries promptly
  • Work under pressure and long hours
  • Proficient in Microsoft Office applications
  • Articulate written and spoken English

Nice-to-have

  • Customer focused with problem-solving skills
  • Self-motivated and result oriented
  • Interest in Life Insurance Operations
  • Willingness to work weekends and holidays

Key Requirements

  • Recognized University Degree in any field
  • Must be willing to work long hours
  • Fresh graduates encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter