Strong knowledge of microsoft excel word powerpoint
The Director of Operations provides leadership for employees and delivers outstanding support, vision, and guidance for the Japan region
Job Summary
The Director of Operations provides leadership for employees and delivers outstanding support, vision, and guidance for the Japan region.
This role is responsible for strengthening client relations, increasing client satisfaction, and ensuring positive customer experiences through effective operational management.
As a key member of the APAC leadership team, the Director will manage budgets, hiring, and coordinate with centralized teams for installations and training.
Matching Summary
The Director of Operations provides leadership for employees and delivers outstanding support, vision, and guidance for the Japan region.
Skills & Requirements
Must-have
Fluent in English and Japanese
Direct experience managing client support staff
Strong knowledge of Microsoft Excel Word PowerPoint
Proven track record in operations and project management
Experience in ticketing live events or entertainment industry
Nice-to-have
Sound judgment and critical thinking abilities
Ability to lead in a fast-paced changing environment
Outstanding interpersonal qualities and listening skills
Demonstrated success in innovation across teams
Passion for live entertainment culture
Key Requirements
Fluency in English and Japanese required
Extensive account management experience preferred
Direct experience managing client support staff
Proven track record in operations and project management