Associate I, Fraud Strategy & Prevention

Cardworks

Woodbury, NY, US
Base: $18.00ph to $26.00ph (ny metro/ny state); bo...
Hybrid
Fraud detection system monitoring
Identify emerging fraud trends
Outbound calls to account holders
CardWorks is seeking an Associate I for Fraud Strategy & Prevention to proactively monitor, detect, and prevent fraudulent activities related to credit cards and consumer loans. The ideal candidate will have customer service experience, preferably in financial services, and will work in a hybrid model from one of several locations

Job Summary

  • CardWorks aims to help people connect with possibility and opportunity using financial servicing expertise.
  • This position entails the utilization of internal and external resources to proactively monitor, detect, and prevent fraudulent activities.
  • CardWorks offers a competitive pay, bonus target, and a comprehensive benefits package including Medical, Dental, Vision, and 401(k) with company match.

Matching Summary

Match Score: 85

CardWorks is seeking an Associate I for Fraud Strategy & Prevention to proactively monitor, detect, and prevent fraudulent activities related to credit cards and consumer loans. The ideal candidate will have customer service experience, preferably in financial services, and will work in a hybrid model from one of several locations.

Salary

Base: $18.00/hr to $26.00/hr (NY Metro/NY State); Bonus/Equity: Bonus Target or Variable Pay Incentive Program; Benefits: Medical, Dental, and Vision, 401(k) Plan with Company Match, Short- & Long-Term Disability, Wellness Programs, Group Life and AD&D Insurance, Paid Vacation, Sick Days and bank Holidays

Skills & Requirements

Must-have

  • fraud detection system monitoring
  • identify emerging fraud trends
  • outbound calls to account holders
  • review suspicious activity
  • generate lost/stolen reports

Nice-to-have

  • customer service experience
  • dynamic team environment
  • work under pressure
  • work at a rapid pace

Key Requirements

  • High School Diploma or equivalent
  • One (1) year of related customer service experience
  • Keyboarding proficiency
  • Familiarity with Windows based computer applications
  • Ability to multi-task

Work Rights

Not specified

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