BW Forsyth Partners is seeking a Controls Support Technician II to provide technical assistance and troubleshooting for their machinery product line. The ideal candidate should possess substantial experience in machine troubleshooting and controls expertise, particularly with PLCs, to support customer needs effectively
Job Summary
Utilize technical knowledge and controls expertise to independently support at least one product line by resolving customer issues, testing new technology, and assisting in the development of proactive services.
Respond with urgency to resolve unplanned customer issues, including providing breakdown support for component replacements (loading HMIs, drives, PLCs) as necessary.
Proactively communicate with product line engineering team by recommending machine changes and bringing forward the voice of the customer.
Matching Summary
Match Score: 85
BW Forsyth Partners is seeking a Controls Support Technician II to provide technical assistance and troubleshooting for their machinery product line. The ideal candidate should possess substantial experience in machine troubleshooting and controls expertise, particularly with PLCs, to support customer needs effectively.