Agentforce & Data 360 Technical Support Engineer

SALESFORCE

Indianapolis, IN, USA
Base: $80,900 - $122,300; bonus/equity: not specif...
Hybrid
Experience with salesforce and crm applications
Analytical and troubleshooting skills
Ability to manage customer expectations
Salesforce is the #1 AI CRM, where humans with agents drive customer success together

Job Summary

  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
  • The role involves being the first point of contact for customers facing challenges with Data 360 and Agentforce products.
  • Salesforce offers a range of benefits to support employees in finding balance and achieving their best.

Matching Summary

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.

Salary

Base: $80,900 - $122,300; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Experience with Salesforce and CRM applications
  • Analytical and troubleshooting skills
  • Ability to manage customer expectations

Nice-to-have

  • Bilingual in Portuguese, French or Spanish
  • Experience with web technologies
  • Passion for customer success

Key Requirements

  • Salesforce Developer Certification
  • Experience with Database concepts and SQL
  • Customer Support experience in a customer-facing role

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter