Lead Specialist - Claims Advocacy

Marsh & McLennan Companies Inc

Gurugram, India
Hybrid (minimum 3 days in office)
Claims advocacy services
Finpro insurance claims
Stakeholder management skills
Marsh & McLennan Companies is seeking a Lead Specialist in Claims Advocacy to join their Knowledge Services team in Gurugram, India. This role requires extensive experience in general insurance and claims management, with a hybrid work model that combines office and remote work

Job Summary

  • Assist FinPro Claims Advocates in the U.S. by helping clients navigate claims and managing complex insurance issues.
  • Receive claim notices, follow up with markets and adjusters, conduct proactive claim reviews, and verify claims against policy terms.
  • Drive process improvement by identifying and automating manual tasks, enabling greater accuracy and productivity.

Matching Summary

Match Score: 85

Marsh & McLennan Companies is seeking a Lead Specialist in Claims Advocacy to join their Knowledge Services team in Gurugram, India. This role requires extensive experience in general insurance and claims management, with a hybrid work model that combines office and remote work.

Skills & Requirements

Must-have

  • Claims advocacy services
  • FinPro insurance claims
  • Stakeholder management skills
  • Proactive problem-solving approach
  • MS Office proficiency
  • Strong communication skills

Nice-to-have

  • Persistence and follow-up skills
  • Relevant insurance designations
  • Data analytics tools proficiency
  • Experience with AI models
  • Collaboration with offshore colleagues

Key Requirements

  • 8-10 years of experience in General Insurance
  • Graduate or Masters degree in Commerce, Business Administration, or equivalent
  • Strong knowledge of FinPro insurance claims
  • Ability to manage multiple high-priority tasks

Work Rights

Not specified

Tailored Resume

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