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JLL is seeking a Guest Services Manager to deliver exceptional client experiences in Riverwoods, IL. The role involves overseeing daily operations of the Guest Services program, enhancing client engagement, and managing various service delivery aspects.
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Job Summary
The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service.
This role is responsible for the implementation of the experience program at the client site.
JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Matching Summary
Match Score: 75
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JLL is seeking a Guest Services Manager to deliver exceptional client experiences in Riverwoods, IL. The role involves overseeing daily operations of the Guest Services program, enhancing client engagement, and managing various service delivery aspects.
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Salary
Hourly: $30.19; Estimated annual: $50,236.00 – $62,796.00 USD; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay
Skills & Requirements
Must-have
Exceptional client experience delivery
Proactive communication and high touch service
Implement experience program at client site
Oversee daily guest services operations
Resolve building services problems
Nice-to-have
Hospitality focused workplace environment
Enhance employee engagement and productivity
Collaborative with service line leads and landlord
Key Requirements
High school diploma or GED
Previous Supervisory or Management experience
Experience in Hospitality industry
Knowledge of commercial real estate industry
Proficient skills in Google Suite
Manage multiple priorities in fast-paced environments
Authorized to work in the United States without sponsorship
Work Rights
Authorized to work in the United States without sponsorship