Guest Services Manager

Jllcareers

Riverwoods, IL, US
Hourly: $30.19; estimated annual: $50,236.00 – $62...
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Exceptional client experience delivery
Proactive communication and high touch service
Implement experience program at client site
** JLL is seeking a Guest Services Manager to deliver exceptional client experiences in Riverwoods, IL. The role involves overseeing daily operations of the Guest Services program, enhancing client engagement, and managing various service delivery aspects. **

Job Summary

  • The Guest Service Manager is responsible for delivering exceptional client experience every day through enhanced engagement, proactive communication, and high touch service.
  • This role is responsible for the implementation of the experience program at the client site.
  • JLL offers a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

Matching Summary

Match Score: 75

** JLL is seeking a Guest Services Manager to deliver exceptional client experiences in Riverwoods, IL. The role involves overseeing daily operations of the Guest Services program, enhancing client engagement, and managing various service delivery aspects. **

Salary

Hourly: $30.19; Estimated annual: $50,236.00 – $62,796.00 USD; Benefits: 401(k) plan with matching company contributions, Comprehensive Medical, Dental & Vision Care, Paid parental leave at 100% of salary, Paid Time Off and Company Holidays, Early access to earned wages through Daily Pay

Skills & Requirements

Must-have

  • Exceptional client experience delivery
  • Proactive communication and high touch service
  • Implement experience program at client site
  • Oversee daily guest services operations
  • Resolve building services problems

Nice-to-have

  • Hospitality focused workplace environment
  • Enhance employee engagement and productivity
  • Collaborative with service line leads and landlord

Key Requirements

  • High school diploma or GED
  • Previous Supervisory or Management experience
  • Experience in Hospitality industry
  • Knowledge of commercial real estate industry
  • Proficient skills in Google Suite
  • Manage multiple priorities in fast-paced environments
  • Authorized to work in the United States without sponsorship

Work Rights

Authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter