Base: $85k - $120k; bonus/equity: not specified; b...
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Customer lifecycle management
Proactive customer engagement
Customer success and retention
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Dematic Inc is seeking a Senior Customer Success Manager to oversee customer outcomes post-implementation in their Lifecycle Solutions & Services organization. The ideal candidate will possess strong customer management skills and experience, focusing on customer success and relationship building.
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Job Summary
The Customer Success Manager is the primary owner of customer outcomes across the post-implementation lifecycle, ensuring measurable value from Dematic solutions.
This role offers career development, competitive compensation and benefits, pay transparency, and global opportunities.
Dematic provides equal employment opportunities and prohibits discrimination and harassment of any type.
Matching Summary
Match Score: 75
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Dematic Inc is seeking a Senior Customer Success Manager to oversee customer outcomes post-implementation in their Lifecycle Solutions & Services organization. The ideal candidate will possess strong customer management skills and experience, focusing on customer success and relationship building.
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Salary
Base: $85K - $120K; Bonus/Equity: Not specified; Benefits: Competitive compensation and benefits
Skills & Requirements
Must-have
Customer lifecycle management
Proactive customer engagement
Customer success and retention
Data analysis and reporting
Strong communication skills
Travel to customer sites
Nice-to-have
Collaborative work environment
Problem solving and analytical skills
Material handling experience
Ability to learn new software quickly
Strong organizational skills
Customer advocacy
Key Requirements
Bachelor’s degree or equivalent experience
3-5 years customer success or account management experience
Ability to travel approximately 30% to customer sites